Steps in Choosing the Right Fence Company
A fence company is needed to install the fence you have always wanted. It’s important to know which one to use and which one to avoid. Read on to learn more about fence companies that are reputable and great to work with.
First, look around your neighborhood. Ask neighbors what kind of fences they have. Ask for their input. You should get a lot of good answers.
Next, make a list of the things you want from a fence company. This list will include what you are looking for in a fence, when you need the job done, and where you want the job done. While most customers think this is all up to the fence company, it’s important to know these details in order to make sure you hire the right one.
Your budget. A good fence company is not going to charge you whatever they want. Make sure you know how much you can afford to spend on the job. Remember, a fence company can’t promise to do something and it won’t be done the first time. So, make sure the company has realistic pricing before you sign any papers.
What type of warranty does the fence company offer? Some fence companies will give you a lifetime warranty. However, the best companies will give you a warranty for a specific amount of time. The time frame depends on what the warranty covers. It might cover wear and tear for a year or five years. You’ll also want to check on warranties that allow you to extend your warranty.
What is the customer service like? When you are in need of help with a fence, you don’t want a hard-to-get phone number. You need a customer service department that is willing to help you. Be sure to ask for referrals from friends and family to get a sense of the best customer service.
How does the fence company do repairs? While you may think it is fine to keep doing repairs as you go along, it’s not. It’s better to hire a fence company that has tools to fix problems on your property. It’s better to get them in while you’re still working on it. Plus, by getting your repair done properly, you won’t have any problems in the future.
Check the warranty. Some fences don’t offer warranties. If yours doesn’t, ask the fence company if they have an extension on the warranty that you can use.
What are the labor rates for the job? Some people think that their rates will be the same as all other companies, but this isn’t true. Before hiring a fence company, make sure you are aware of the difference in labor rates. You don’t want to be surprised later when the estimate turns out to be way higher than you expected. It’s better to get a fence company that has cheaper labor rates, especially when your job needs a crew of several people to do the job.
Use a price comparison. Sometimes, customers may look for a price quote online, on their phones, or in a newspaper. Don’t just take anyone’s word for it. Talk to previous customers to see what others think of a particular fence company. Then, check other sites to see what people are saying about their experiences with that company.
The satisfaction rate of the customer service? You want to know if the customer service is top notch. So, look for customer feedback online and in newspaper articles. You can also talk to current customers to see what they think of the company. The important thing is to get a good reputation before working with the company again.
Ask for a guarantee on the job. This is a no-no when it comes to working with a fence company. A company shouldn’t tell you that a fence will be finished in three weeks and then turn around and have the project take six months. Of course, you can get a hold of them and tell them, but that’s going to hurt their feelings and you don’t want to go there.